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Disability identity – what I wish I could tell my younger self

I’m a disability champion and accessibility leader who’s been thinking lots recently about disability pride and disability identity. Whilst I often talk at external events about the power and possibilities of accessible technology to enable and empower the one billion people globally living with a disability, I wanted to talk about the human aspect. I […]

Inclusive design 101

Let’s face it, the word “inclusion” can be quite fluffy and misunderstood by many but everyone knows what the word “exclusion” means – left out or left behind. One of the best ways to understand inclusion therefore is to pay attention to who’s being left out or left behind from using the product or service […]

Business benefits of accessibility

 For those who don’t know me, I lead the digital accessibility efforts at Barclays – ensuring we incorporate inclusive design and accessibility into our digital services and culture. Over the past few years of helping lead the bank’s accessibility agenda, I’ve seen a shift in how some organisations like Barclays are reframing accessibility – from […]


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